Last updated: 9 Jun 2016
This Statement of Privacy applies to xylosystems llc ("xylosystems", "the company", "us", "we", "our"), https://xylosystems.com (our "website"), and services operated by the company (our "services"), and governs data collection and usage. By using our website or services, you consent to the data practices described in this statement.
We will occasionally update this Statement to reflect company and customer feedback and to support new business capabilities. We encourage you to review this document periodically to be informed of how we are protecting your privacy.
We are primarily a web design and development firm. We developed and maintain a small affiliate network and ad tracking service which allows our affiliate publishers to connect users with advertisers via email, display advertising, social media advertising, etc.
Personal information may include your name, email address, age, home address, phone number, marital status, income, credit history, medical information, education, employment information and social registration numbers.
We currently collect only the personal information necessary to initiate contact with a user who submits their information into our minimal contact form. We do not currently share personal information except as noted below in the "Email and Opting Out" section. We do not currently send out any mass email or text correspondence ourselves.
Our website at https://xylosystems.com is primarily a presentation website and is not directed at persons under the age of 18. Users can submit personal information into the contact form, but this form is currently used only to send an email to a xylosystems administrator and the information is not stored on the server or in a database.
Our ad tracking web service does not collect or depend on any personal information. When a user clicks on an ad published by one of our affiliates, their click passes through our tracking system, but no personal information is transmitted with the click. The only information the service depends upon is the information commonly sent via the user's web browser, such as IP address, and User Agent, i.e. details about the user's browser make and version, operating system and version, etc. The service uses the third-party MaxMind GeoIP service to geo-locate users by IP addresses and to attempt to identify that IP address's ISP (Internet Service Provider). We do not currently use MaxMind's GeoIP2 service, which could provide non-personally identifiable demographic information such as average income in a user's zip code, but we may do so in future.
We don't currently publish advertising or send anything other than private emails, but our affiliate publishers do. Every email sent by one of our affiliates should have a clear and easily accessible link at the bottom which will allow you to unsubscribe. Our affiliates maintain suppression lists of users who have requested not to receive further communication from them. If you have received an email you think has been sent by one of our partners and you want to be removed from all correspondence from any of our partners, please send your email address to email@example.com with the word "unsubscribe" in the subject line and/or the body of the message, and please reference the company information found at the bottom of the email you received. You can email us from the contact form on our website, using the mailto links, or send directly using your own email client. Your email address will be sent to our affiliate partners to be added to their suppression lists within ten (10) business days of your request and will not be shared in any other way. You can also unsubscribe by writing to us at the address at the bottom of this page.
Please note that we can not be held responsible for the business practices of our affiliates, but we do require that all of our business affiliates agree to operate in accordance with federal and state laws and regulations, including regulations relating to CAN-SPAM and rules promulgated by the FTC. If we learn that any of our affiliates are breaching our agreement, we will take corrective action immediately or terminate our relationship with such affiliate.
We may collect information that your browser sends whenever you visit our website or use our services ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages or Uniform Resource Locators ("URLs") you visit, the time and date of your visit, the time spent on those pages and other statistics. This information is used to maintain the quality of the website and services, and to provide general statistics regarding use of the website and services.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to improve the functionality of our site and services. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files containing small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer or device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
The security of your interaction with our website and services and the security of any data transferred is of utmost importance to us. We strive to use commercially acceptable means to protect the security of your interactions, such as securing all web properties with Secure Sockets Layer ("SSL"), and using firewall-equipped private cloud servers only accessible via SSH version 2 using key-based authentication, i.e. no password entry is allowed, and using secure cloud databases accessible only via SSH tunnels from these private servers over a local network, i.e. no database is accessible from the public internet.
Remember that no method of transmission over the Internet or method of electronic storage can be 100% secure.
Individual customers who reside in California and have provided their personal information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following mailing address:
2330A Shields St
La Crescenta, CA 91214
This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in the preceding paragraph.